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cmb168 Privacy Policy for Your Account

The cmb168 Privacy Policy explains how we use your account, device and wallet details when you open the lobby in Indonesia.

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CONTACT ROUTES

Privacy Help Beside Your Account

A clear contact path matters when a privacy request and a wallet status check meet in the same account.

Account request Use the support route connected to your cmb168 account when you want to ask what personal details we hold. Include your registered phone or email, and we will use that detail to confirm the request before discussing account data.
Payment record For a privacy question about DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account, send the payment reference and date through support. We use those details to identify the record without asking for your wallet password.
Login concern If a device or login entry looks unfamiliar, contact account support promptly and describe the device path you used, such as mobile browser or desktop. We can review the security event and explain the next account-access step.
DATA PRACTICES

How cmb168 Handles Privacy Requests

Privacy controls work best when they match the way you actually use the service. We separate account details from payment references, limit staff access to operational needs, and use security checks before…

Account details

We may collect your name, phone number, email address, verification result, and account activity when you create or use a profile. We use these details to maintain access, answer your requests, and connect the correct wallet status to your account.

Device signals

Your browser, device type, approximate session timing, and login events can help us detect unusual access. These signals support account security and are not treated as a reason to collect unrelated content from your device.

Cookie control

Cookies can keep a session active, remember selected settings, and help identify repeated login attempts. You can adjust cookie permissions in your browser; if you block required cookies, we may ask you to verify the account again.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference may be stored with transaction records. We use it to reconcile the account record and payment status, not to request your wallet password or unrelated wallet content.

Retention steps

We keep personal and transaction records only as long as needed for account operation, security checks, dispute handling, and legal duties. When a record is no longer needed, our process is to remove it or separate it from direct account identifiers.

Request changes

You can ask us to access, correct, or delete eligible personal data through account support. We may request phone or email confirmation, then explain the result and any record that cannot be removed because a legal or security need still applies.

Privacy Policy Questions About cmb168

These Privacy Policy answers focus on the searches you may make before opening an account or when checking an existing profile. We explain what happens with device details, cookies, payment references, account access, and correction requests. If your question concerns a specific record, use the support route connected to your account so we can verify the request safely.

The cmb168 Privacy Policy covers account details, phone verification, device and login signals, cookies, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account. We use these records for access, security, payment matching, and request handling.

We use the phone number connected to your account to complete verification, protect login access, and confirm that a privacy request comes from you. We do not treat phone verification as permission to use unrelated contacts or content stored on your device.

Yes. We may record device type, browser details, session timing, and login events when you use the mobile path or desktop browser. These signals help us identify unusual account access and explain a security event without reading unrelated files or messages.

Payment references from DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account can be linked to your account record so we can check a receipt and status. We use the reference for reconciliation and support, not to access your wallet password.

You can ask for access to eligible personal data or request a correction through the account support route. Include your registered phone or email and describe the change. We verify ownership first, then explain what we can provide or update.

We retain data for the period needed to operate the account, protect access, resolve payment disputes, and meet legal duties. After that need ends, our process is to delete the record or separate it from direct account identifiers where applicable.

Account access and eligibility depend on local law. If you are in Indonesia and want to ask whether a request or account action is available in your location, contact support from the account route and we will explain the applicable process.

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